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Due to essential maintenance, some of our online forms for things like Council Tax discounts, and benefit claims, will be unavailable on Saturday 11 May, between 9am and 5.30pm. Please accept our apologies for any inconvenience.

Discretionary Housing Payments

Ask us to review a decision

Use this service if you’ve applied for Discretionary Housing Payments (DHP), you’ve received a decision and you don’t think it’s right.

If you disagree with our decision, you can ask us to look at it again.

You’ll need to contact us within one month of the date of our decision if you want us to look at our decision again.

To contact us, you can email hbappeals@swale.gov.uk. You’ll need to include the reason you disagree with our decision.

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