We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.
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Report a missed bin
There are delays to a number of waste, recycling and garden collections. The crews are learning new routes and getting used to new vehicles, which means they aren't always able to complete the scheduled rounds.
We are very sorry to everyone affected by these delays.
You can read the latest information on our waste update page.
Use this service to report a missed household waste collection of your green, blue and food waste bins.
You can also use this service if you've subscribed to garden waste collections and we've missed your brown bin.
Before you get started
To report a missed household waste collection, you'll need the address and postcode of the property that was missed.
What happens next
Once you've reported a missed bin, we'll check to see why the bin was missed.
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