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We are currently updating our payment system. You may notice some changes in the forms that you use to pay for things like licences and your council tax. If you have any questions, please contact our customer services team.

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Public toilets and facilities

Public conveniences

We service and maintain 12 public conveniences leased from and serviced by J.C. Decaux. Our own facilities are being refurbished in an ongoing programme.

Report a problem with our public conveniences

To report a problem with public conveniences in Swale, please contact our Customer Service Centre.

What facilities do we have?

Location Toilets Disabled Access Baby Change Bath / Shower
Faversham
Recreation Ground Yes      
Central Car Park Yes Yes Yes  
Sittingbourne
Central Avenue Yes Yes Yes  
King Georges Playing Field Unisex      
Milton High Street Yes      
The Forum Yes Yes Yes  
Leysdown
The Grove - Seasonal* Yes Yes Yes Yes
The Spinney Yes Yes    
Minster
White House, The Broadway Yes Yes    
Sheerness
Rose Street Yes Yes Yes  
Queenborough
Queenborough Park/ Causeway Yes Yes Yes  
Halfway
Halfway Cemetery Western Avenue Yes      

Notes
* Open Easter - End September Weekends only except July / August 7 days 9 am - 6 pm
# Coin operated 10p

The Public Conveniences at The Forum Sittingbourne, and Rose Street Sheerness are closed Sundays and Bank Holidays.

Cleaning

All facilities outside Town Centres which are attended, receive daily visits from our cleaning contractor. We monitors the contractor's performance to ensure standards are maintained.

Baby changing facilities

Nappy changing facilities are provided in each of the attended town centre facilities. An additional facility is provided at The Grove, Leysdown during the summer season.

Disabled facilities

Separate facilities for the disabled are located within 10 public conveniences (including 1 seasonal). Access to the facilities can only be obtained with a Radar Key at a cost £3.00 (non-refundable deposit) which can be purchased from any of our offices. Alternatively, keys can be purchased directly from the National RADAR Key Scheme at a cost of £4.00 including postage and packaging.

RADAR Logo

The Royal Association for Disability Rights

The scheme

The National Key Scheme started 30 years ago when Radar along with other disability organisations, local authorities and the National Key Scheme - established the National Key Scheme (NKS), so that public toilets could be locked and kept in good condition. Within the scheme, providers of disabled toilets fit a standard NKS toilet door lock, which can be opened with a Radar NKS key. The Radar National Key Scheme key offers disabled people independent access to the 9,000 accessible locked toilets around the country. Over 25 years the scheme has been adopted by over 400 local authorities and many transport, retail and leisure providers.

For more information please view the RADAR website.

Cost

The Radar Key costs £3.00 (non refundable) from any of the our offices.  Alternatively keys can be purchased directly from RADAR National Key Scheme at a cost of £4.00 including postage and packaging.

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