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Due to system maintenance, some of our services including find your nearest which provides information about your bin collection days, will be unavailable from 6pm on Friday, 16 February. Please accept our apologies for the inconvenience. If you need help or advice, please contact our customer service team on 01795 417850. Alternatively, you can email

Contact the Environmental Response Team

Pest control

The council's pest control service is provided by Goodwin Pest Management who have a wide range of treatments available for both domestic and commercial premises.

To book a treatment or discuss a pest matter, please email or phone Goodwin Pest Management on 01795 417338.

You can use an alternative pest control company, but be sure to use a reputable firm which is a member of the British Pest Control Association (BPCA) or the National Technicians Association (NPTA).

General advice

Advice is available on some pests from the links below:

Current fees

Type of Pest Per visit  Rooms treated/number of visits
Rats and mice
£29.00 Minimum of 2 visits
Wasps, per nest £58.50 £10 per additional nest
Fleas and other household pests
£70.00 Up to 6 rooms.
£10 each additional room (up to 4).
Cockroaches in domestic premises
£70.00 Up to 6 rooms.
£10 each additional room (up to 4).
Ant, insects etc £30  
Bed bugs £280.00 Up to 4 bedroom house. Anything larger will require a survey
Hourly charge for treatments carried out on industrial and commercial properties (hourly rate)

To be quoted by Goodwin Pest Management on a job by job basis so as to remain competitive

For treatments outside of normal office hours (hourly rate)

To be quoted by Goodwin Pest Management on a job by job basis so as to remain competitive

Woodworm, birds, Deathwatch Beetle, Foxes, Moles and Squirrels Price on application Requires survey
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