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Pay or appeal a parking ticket

If you've received parking ticket, also know as a PCN or Penalty Charge Notice, you can pay or appeal it.

To pay or appeal a parking ticket, you'll need:

Finding your parking ticket number

Your parking ticket number is at the top, left of the parking ticket, just below our logo.

Position of the parking ticket reference number

Paying a parking ticket

If you've received a parking ticket you can pay it online.

Pay a parking ticket online

Alternatively, you can call our automated telephone payment line on 0330 0881702.

Appealing a parking fine

If you've received a parking ticket and believe that it's been issued incorrectly, you can appeal.

To appeal a parking ticket, you'll need:

Appeal a parking ticket online

Alternatively, you can write to:

What happens next

Once you've submitted your appeal, you'll receive a response saying whether it's been accepted or not.

If your appeal's accepted, you won't need to do anything else and the parking ticket will be cancelled.

If your appeal's rejected and it was received within 14 days of the date of the parking ticket was issued, you'll then have a further 14 days to pay the PCN at the discounted rate.

If payment is not made within 28 days, the registered keeper of the vehicle will be sent a 'Notice to Owner'. You'll then have a further 28 days to pay the PCN in full, without discount. Alternatively, you can make a formal written representation to the Council.

If a formal appeal on the Notice to Owner is declined, a Notice of Rejection will be sent to the registered keeper with additional documents to appeal further at the Traffic Penalty Tribunal. An Independent Adjudicator will review the case and make a final decision which is binding on behalf of the person appealing and the Council.

View the guidelines for the consideration of challenges against Penalty Charge Notices (PDF 624kb).

For further information on the parking contravention types and the Penalty Charge Notice enforcement process please visit the PATROL website.

Parking - Audit of Accounts

The Council is a member of the Parking and Traffic Regulations Outside London (PATROL) Adjudication Joint Committee. The Joint Committee publishes an Annual Statement of Accounts which is subject to External Audit.

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