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Due to system maintenance, some of our services including find your nearest which provides information about your bin collection days, will be unavailable from 6pm on Friday, 16 February. Please accept our apologies for the inconvenience. If you need help or advice, please contact our customer service team on 01795 417850. Alternatively, you can email csc@swale.gov.uk.

Contact Customer Services

Parking and roads

Information about parking locations and tickets, resident parking scheme, and roads and streets where you live.

Pay or appeal a parking ticket

Pay or appeal your parking ticket (Penalty Charge Notice) online here.

Parking Permits

Controlled parking zones assist residents who live in areas with limited parking.

Streets and roads

Information on roads and highways including, road closures, traffic lights, street lighting and road maintenance.

Disabled parking

Provision of on street parking for disabled people is made under the Blue Badge Scheme.

Car parks

Find out where our car parks are, how much it costs to park and how many spaces there are.

Street naming and numbering

Street naming and numbering is carried out by the Council under the Public Health Act 1925.

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