Due to essential maintenance, some of our online forms for things like Council Tax discounts, and benefit claims, will be unavailable on Saturday 11 May, between 9am and 5.30pm. Please accept our apologies for any inconvenience.
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Empty properties
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Report a property
If a property is causing a danger right now, including a fire, you should call 999.
If the property:
- has a pest problem, including rats or mice, contact our Customer Service team
- has a structural problem, like a collapsed roof, email our Planning Enforcement team at enforcementteam@swale.gov.uk
- is just empty, email our Empty Properties Officer at emptyproperty@swale.gov.uk
What happens next
Once you’ve report a problem to our Environmental Response or Planning Enforcement teams, we may:
- arrange a visit
- investigate your report
- contact the owner
- serve a notice on the property's owner
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