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We are currently updating our payment system. You may notice some changes in the forms that you use to pay for things like licences and your council tax. If you have any questions, please contact our customer services team.

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Environmental Protection Team

This team investigates and seeks to monitor and reduce pollution from a variety of sources and also provides comments and advice to other departments e.g planning and licensing.

Contaminated land

Produce a strategy to deal with land contamination in the borough from which an inspection and prioritisation programme exists. Also provides a source of reference for land contamination enquiries for which a fee is payable. For more information view our contaminated land page.

Air quality

Review and assessment of air quality across the Borough to achieve compliance with the Air Quality Objectives. The promotion of air pollution awareness and education in partnership with the other Kent authorities. There are two air monitoring stations and 33 passive tube sites. For more information view our air quality page.

Environmental Permitting

Under the Pollution, Prevention and Control Act 1999, operators which generate pollutants need to obtain an operating permit. For more information view our environmental permitting page.

Statutory nuisance

Provide a service to residents and businesses dealing with complaints of nuisance concerning noise, smoke, odour and other specified nuisances from commercial premises. Domestic nuisances are dealt with by the Environmental Response Team.

For further information view our statutory nuisance page and noise page.

Planning applications

Assessing the environmental impacts of applications for planning permission.

Licensed premises

Assessing the environmental impacts of applications through their 'operating schedule' and previous complaints involving licensed premises, to prevent the occurrence of public nuisance.

Contact us

For more information on environmental protection email or phone our Customer Services Team 01795 417850.

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