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The council offices will be closed over the Easter Bank Holiday, Friday 30 March and Monday 2 April. Your bin collections will remain the same. For more information on your bin collection days, you can visit our collection day page.

Customer Service Standards for Revenues and Benefits Service

Customer Service Standards

Our customer service standards set out in detail the level of service you can expect from the Revenues and Benefits Department at Swale Borough Council.


Responding To Users Needs



Criminal Records Bureau Checks

Dealing with your Housing / Council Tax Support application or your Council Tax account

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