Skip to content
Do It Online   |  Planning   |  Council tax   |  Bins and recycling   |  Parking and roads   |  Housing

We are currently updating our payment system. You may notice some changes in the forms that you use to pay for things like licences and your council tax. If you have any questions, please contact our customer services team.

Contact the Benefits Team

Have you had a change in circumstances?

Have you had a pay increase, or an increase in your private pension or any other income?

Has any one moved in or out of your home?

If you are receiving Housing Benefit or Council Tax Support you must either email, telephone 01795 417555 or tell us in writing immediately if there is any change in your circumstances or the circumstances of anyone else in your household. Even small changes may affect your entitlement.

You can download the Change of Circumstances Form (PDF 105kb), fill it in giving full details of the change, sign it and send it to us. If you phone us we may tell you that you must confirm some changes of circumstances in writing.

If you wish to make a visit, you must make an appointment online or by contacting us on 01795 417555.

Examples of changes you must tell us about:

These are just a few of the changes that you must tell us about. If you have any doubt as to what you should tell us tell us anyway. If you delay in telling us about a change that would increase your benefit you may lose money.

If you receive a Pension Credit from the Pension Service you only need to tell us about:

If you do not tell us about a change in your circumstances or deliberately give false information in order to get more benefit than you should you might be prosecuted.

Feedback form:
Was this information helpful?
Thanks for letting us know your views!
This feedback will be used to improve our online service. We cannot respond to specific requests.
Yes
It's good but
No  
How can we make this section better?
A to Z of Services :
A  B  C  D  E  F  G  H  I  J  K  L  M  N  O  P  Q  R  S  T  U  V  W  X  Y  Z