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Phone line opening times to change

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Monday 18 February, 2019.

From Friday 1 March, we’re changing the times that some of our phone lines are available. From Friday 1 March, our phone lines will open at 9am, together with lines for our Council Tax, benefits and housing services.

Our phone lines remain open until 5pm Monday to Thursday and 4.30pm Fridays, except for Council Tax and benefits.

The reception at Swale House will continue to open at 8.45pm as usual for residents with existing appointments.

Council Tax and benefit lines

From Friday 1 March, our Council Tax and benefit lines will close: 

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