Sheppey Gateway

What can the Gateway do for you?

The Gateway Front

'Know Your Gateway' Events

You are invited to a ‘Know Your Gateway’ event on Thursday 20th June or Friday 21 June. Please view our 'Know Your Gateway' page to find out more.

We work with Kent County Council and other partners to deliver local services together under one roof.

The Sheppey Gateway, in the heart of Sheerness High Street provides you with access to a wide range of public, voluntary and community services. You can get advice on housing, benefits, pay council bills (not in cash), join up to educational courses and visit the library.

Libraries offer a wide range of services - from free access to books, computers internet and your library card also gives free access to many online resources, eBooks and eAudiobooks. Find out more about Libraries on the Kent Libraries page.

Opening times

Monday: 9.00am to 6.00pm - Council services until 5pm
Tuesday: 9.00am to 6.00pm - Council services until 5pm
Wednesday: 9.00am to 6.00pm
Thursday: 9.00am to 6.00pm - Council services until 5pm
Friday: 9.00am to 6.00pm - Council services until 5pm
Saturday: 9.00am to 5.00pm - Council services until 12noon
Sunday - Closed

Skills Plus (Adult Education) services are available:

Monday: 9.30am - 7.30pm
Tuesday: 9.30am - 4.30pm
Wednesday: Closed
Thursday: 9.30am - 4.30pm
Friday: 9am - 4.00pm

Find out more on the Skills Plus website.

Gateway facilities

There are a number of services you can also use at the Gateway;

Self Service Computers
Changing Place facilities
Meeting rooms
Routine advice
Specialist surgeries
Library clubs and activities

Services provided at the Gateway

Swale Borough Council	Kent County Council	Other services
Environmental Services Housing services Parking Refuse Electoral register Council Tax Benefits General enquiries/information	General enquiries Bus passes applications Full library facilities Blue badges Community wardens Skills Plus (Adult Education) Registration (births and deaths) Kent families and Social Care (FSC) - Older People and Physical Disability (by appointment only)	We have teamed up with a range of other local community, public and voluntary organisations to provide services to customers at the Gateway. Kent Association for the Blind (KAB) Porchlight (support for vulnerable and homeless people). Together for Mental Wellbeing (Sheppey) Voiceability KCA PTP Kent County Addiction Services Diversity House

Swale Borough Council

Kent County Council

Other services

Environmental Services
Housing services
Parking
Refuse
Electoral register
Council Tax
Benefits
General enquiries/information

General enquiries
Bus passes applications
Full library facilities
Blue badges
Community wardens
Skills Plus (Adult Education)
Registration (births and deaths)
Kent families and Social Care (FSC) - Older People and Physical Disability (by appointment only)

We have teamed up with a range of other local community, public and voluntary organisations to provide services to customers at the Gateway.

Kent Association for the Blind (KAB)
Porchlight (support for vulnerable and homeless people).
Together for Mental Wellbeing (Sheppey)
Voiceability
KCA PTP Kent County Addiction Services
Diversity House

Where is the Gateway Located?

The Gateway can be found using the map below or using the address:

38 - 42 High Street,
Sheerness,
Kent,
ME 12 1NL

Basic map of where the new Gateway will be located in.

Photo Gallery

Image of customers being served at the Gateway.

Image of the seating are at the Gateway.

Useful Contacts

Swale Borough Council
- Contact Customer Services
Kent County Council
- Website: KCC website
- Call: 0300 333 5540
Citizens Advice Bureau
- Website: CAB website
- Call: 0844 499 4124
Job Centre Plus
- Website: Job Centre website
- Call: 0845 604 3719
Pensions Service
- Call about the State Pension: 0800 731 7898
- Call about Pension Credit: 0800 99 1234
Useful websites
- GOV.UK website
- The Department for Work and Pensions website