Our recycling and waste services are changing from Monday 25 March. For more information, read our campaign.
Report a missed bin
Our collections are changing, please check if you have a new collection day before reporting a missed bin.
Use this service to report a missed household waste collection of your green, blue and food waste bins.
You can also use this service if you've subscribed to garden waste collections and we've missed your brown bin.
Before you get started
To report a missed household waste collection, you'll need the address and postcode of the property that was missed.
What happens next
Once you've reported a missed bin, we'll check to see why the bin was missed.