We are very sorry to all those affected by delays to waste, recycling and garden collections as the crews get used to new routes and vehicles. We are working with Suez to improve the situation, and we’re providing updates with latest information.
Refund a Pay and Display parking ticket
Use this service to get a refund for a paper Pay and Display ticket when you’ve put money in the machine and haven’t received a ticket.
Before you get started
To get a refund for a Pay and Display parking ticket, you’ll need the:
- location of the car park
- date and time you tried to purchase your ticket
- machine's number
What happens next
Once you’ve requested your refund, we’ll:
- see if there was a fault with the ticket machine on the day
- check if there were any overpayments for the ticket machine