Policy Team
01795 417208
policy@swale.gov.uk
Last updated 2 years ago
Becoming a high performing organisation
Managing Performance in Swale
Performance management is really just good management. It is about how we consistently plan and manage improvements to our services.
In Swale, it is about how we organise ourselves to deliver our ambition for continuous improvement and excellence in everything we do.
A Performance Management Framework was launched in 2009.
The framework provides an overview of the arrangements in place to manage performance and acts as a reference point to drive performance improvement.
The Performance Management Framework links plans and targets together through the ‘Golden Thread’. The performance triangle shows how our plans fit together and how this thread runs through them, connecting the broad strategic objectives of the council and its partners with the actions of managers and staff at service, team and individual level.
Our new performance management framework documents will shortly be available.
For further information relating to our performance, click on one of the links below:
We have produced a Data Quality Standard to ensure a common approach to capturing and managing data External Inspection
In April 2009 the Audit Commission introduced a new way of assessing local authorities with is known as the Comprehensive Area Assessment Monthly performance monitoring
We aim to be a performance-led organisation that delivers excellent public services, good value for money and effective community leadership
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Swale Borough CouncilSwale House
East Street
Sittingbourne
Kent. ME10 3HT
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