We appreciate the immense difficulties people face when dealing with both homelessness and the threat of it and would urge anyone to make contact with us as early into a problem as possible so we can seek to resolve any issue or offer alternative options to support you.
Please contact the Housing Options Team for advice and assistance. For example, if you have been served notice by your landlord, you have mortgage arrears or you are being asked to leave by family or friends.
In certain circumstances we may be able to visit you at home to discuss your situation.
Our aim is to prevent homelessness whenever possible.
The team are based in the Sittingbourne council office and can be contacted between:
Before contacting the team, please make sure that you have all relevant details to hand, as this will enable us to provide you with a higher level of service.
If you are calling outside the hours above please call the Out of Hours service available from 5.50 pm - 8.30am and will also be available on weekends and Bank holidays: 01634 30 44 00
New powers under the Localism Act (2011) mean that the local authorities can now end the main homelessness duty with offers of accommodation in the private rented sector without obtaining the applicants consent.
To provide reassurance for households the following must apply:
The demand for social housing far outweighs the supply meaning that there is not enough social housing for everyone. In light of this and because of the change to the law Swale Borough Council is looking for suitable private rented accommodation as a means to discharge the main homelessness duty owed towards you. Whilst we do not need an applicants consent to do this we will always taken into account any special circumstances of you and your household.
You should start to look for your own private rented to ensure as much choice and flexibility as possible and to avoid the restrictions of the one offer that the Council will make if you are owed the main homelessness duty.