Should you receive a PCN (parking fine) and believe that you are not liable to pay the charge, you can appeal your penalty charge notice online, by email or in writing to: Parking Services, Maidstone Borough Council, PO Box 249, Maidstone, Kent ME16 8BQ.
A valid reason must be given, and include as much information/evidence as you can.
A reply to your appeal will be sent stating whether or not it has been accepted. If it is accepted no payment is required and the PCN cancelled. If it is rejected and your appeal was received within 14 days of the date of the PCN, you will then have a further 14 days to pay the PCN at the discounted rate.
If payment is not made within 28 days, the registered keeper of the vehicle will be sent a 'Notice to Owner'. This advises that there is further 28 days to pay the PCN in full (no discount) or make a formal written representation to the Council.
If a formal appeal on the Notice to Owner is declined, a Notice of Rejection will be sent to the registered keeper with additional documents to appeal further at the Traffic Penalty Tribunal. An Independent Adjudicator will review the case and make a final decision which is binding on behalf of the person appealing and the Council.
View the guidelines for the consideration of challenges against Penalty Charge Notices (PDF 624kb).
For further information on the parking contravention types and the Penalty Charge Notice enforcement process please visit the PATROL website.
The Council is a member of the Parking and Traffic Regulations Outside London (PATROL) Adjudication Joint Committee. The Joint Committee publishes an Annual Statement of Accounts which is subject to External Audit and the arrangements for 2010/11 can be found at PATROL - Accounts 2010/11.