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Contact the Benefits Team

Extra Benefits

In addition to Housing Benefit and Council Tax Benefit, you may be entitled to one of these benefits:

Both are explained below.

What are Extended Payments? 

Extra benefits if you start work

Your claim for Income Support, Job Seeker's Allowance, Employment and Support Allowance, Incapacity Benefit and Severe Disablement Allowance may end because you or your partner starts work. It may end because of an increase in earnings or in the number of hours you work. You may be able to get Housing Benefit and Council Tax Support paid for four weeks at the same rate as you were getting. This is known as Extended Payments.

You have to satisfy certain conditions before Extended payments can be made:

If you have started work or have had any other changes please call us on 01795 417555.

What are Discretionary Housing Payments? 

We have powers to award help in addition to Housing Benefit to assist claimants who might need further help with their housing costs. These are known as Discretionary Housing Payments.

We receive some money from the Government towards these payments. The amount we can spend each year is restricted and not everyone who claims will therefore get this extra help.

To qualify for Discretionary Housing Payments certain conditions apply:

The amount we grant is at our discretion. A Discretionary Housing Payment cannot help you with charges such as heating, lighting, hot water and other fuel costs or charges for water rates, sewerage and environmental charges. You cannot receive a payment to make up for reductions in other social security benefits as a result of any sanctions applied by the Department for Work and Pensions (DWP).

Each case will be considered on its own merit. We will look at the individual circumstances of the claim. We will consider if there are other options available to you and look in more detail at your expenses.

You should write to us setting out your reasons why you should be considered for this extra help. A form giving support to your application is available at any of our offices.

Download a Discretionary Housing Payments Application Form:

Discretionary Housing Payments

We are able to help people who need more help with housing costs. These are Discretionary Housing Payments.
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