At Swale Borough Council we recognise that while everyone is different, they have the right to be treated with an equal level of respect and have equal access to our services and facilities.
We are committed to ensuring equality in everything we do both through our service provision and through our responsibilities as an employer.
The Equality Act 2010 brought in new requirements and duties for public bodies. At Swale Borough Council we have worked with the community and our partners to develop objectives which are both meaningful and relevant to our district and we have published these in our Corporate Equality Strategy.
We refer to these assessments as Community Impact Assessments (or CIAs internally) and we conduct these on all of our services. These reviews can be found on the Community Impact Assessment section.
We work with, consult with and support a wide variety of community and voluntary groups throughout the district. Our Community Engagement Calendar provide information the variety of activities and support that is available.
Our customer services staff are all able to help people with specific accessibility requirements and our Customer Services Manager is available via the main switchboard should you need to talk to someone confidentially. The team can also help facilitate translation, interpretation, Braille and Sign requirements.
Contact our Customer Services team.
Some links you may find useful are listed below. If you or a group you represent would like to add anything please do let us know by contacting the Policy team (details above)