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Contact Us

Customer Service Centre   01795 417850   csc@swale.gov.uk  
Last updated on 28 July 2010  

Note about our New Website

Please note that our new website has been launched with limited content in order to fully test the technology used. Behind the scenes content is continually being added. Currently, the bulk if not all content has been added for Planning, Housing, Benefits an Council Tax and Business Rates. If you cannot find what require please call our Customer Service Centre.

There will be occasional spelling errors and some hyperlinks may not work. Be assured we are working hard to provide all content as quickly as possible and we are working on repairing broken links etc.

I want to contact the Council via telephone

Talk to our Customer Services Centre, Telephone (01795) 417850. They can deal with all enquiries across the council.  It is your first stop when contacting us for the first time.

I want to contact the Council in writing

Please send all correspondence to our Sittingbourne Office:  Swale Borough Council, Swale House, East Street, Sittingbourne, Kent, ME10 3HT.

I want to contact my local Councillor

Find out how to contact your Local Councillor here.

I want to comment, provide feedback or complain

Please go to our How to Comment, Complain and Feedback web page which explains the process for complaining and how to provide comment and feedback (both positive and negative) which helps us to continuously improve the services we provide.

I want to report out of date information or broken links on this website

Please contact our Web Manager via email: simonwhittle@swale.gov.uk or, telephone (01795) 417066.

I want to contact the Council Press Office

Please contact our Press Officer via email: markjames@swale.gov.uk or telephone (01795) 417850.

 
If you would like hard copies or alternative versions of any document (i.e. large print, audio, different language) we will do our best to accommodate your request. Please contact Swale Borough Council at Swale House, East Street, Sittingbourne, Kent, ME10 3HT or telephone the Customer Service Centre on 01795 417850.
 
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