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Our offices and opening times

Sittingbourne

Swale House, East Street, Sittingbourne, Kent ME10 3HT

Please note, the last appointment is 15 minutes before closing.

View directions on how to get to us.

Faversham

Benefits - 41 Stone Street, Faversham, Kent, ME13 8PH

Please note, the last appointment is 15 minutes before closing.

Customer Service - Alexander Centre, Preston Street, Faversham, Kent ME13 8NY

View directions on how to get to us.

Isle of Sheppey

Sheppey Gateway - High Street, Sheerness, Kent ME12 1NL

Council services at Sheppey Gateway:

Please note, the last appointment is 15 minutes before closing.

View directions to get to us.

Contact us online

Benefits

Council Tax

Customer Service

Planning

Your local Councillor

Press office

Online communications

Contact us by phone

Benefits - 01795 417555

Council Tax - 01795 417272

Customer Service - 01795 417850

Planning - 01622 602736

Sheppey Gateway - 03000 414141

Offices and Opening Times 

Sittingbourne - Swale House, East Street, Sittingbourne, Kent ME10 3HT

·         Monday to Thursday 8:45am - 5:00pm 

·         Friday 8:45am - 4:30pm 

How to get to us (link  to current map)

Faversham

Benefits 41 Stone Street, Faversham, Kent, ME13 8PH

  • Monday to Thursday: 9am - 12.45pm and 1.30pm - 5pm
  • Friday: 9am - 12.45pm and 1.30pm - 4.30pm
    **Please note, the last appointment is 15 minutes before closing

Customer Service Alexander Centre, Preston Street, Faversham, Kent ME13 8NY

  • Monday to Thursday: 9am - 12.30pm and 1.30pm - 5pm
  • Friday: 9am - 12.30pm and 1.30pm - 4.30pm

How to get to us (link  to current map)

Isle of Sheppey

Sheppey Gateway (link as is), High Street, Sheerness, Kent ME12 1NL
Council services opening hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 6:00pm
  • Thursday 9:00am - 5:00pm
  • Friday: 9:00am - 4:30pm
  • Saturday: 9:00am - 12:00noon
    **Please note, the last appointment is 15 minutes before closing

How to get to us (link  to current map)

 

Contact us online

·         Benefits (use links as is)  

·         Council Tax (use links as is)

·         Customer Service  (use links as is)

·         Planning (use links as is)

·         Your local Councillor (use links as is) 

·         Press Office (use links as is) 

·         Comment, compliments and complaints (link to http://www.swale.gov.uk/comment-complain-feedback/) 



To contact us by phone (this needs to then open the following if selected) 


Contact numbers 

·         Benefits 01795 417555

·         Council Tax 01795 417272

·         Customer Service 01795 417850

·         Planning 01622 602736

·         Sheppey Gateway 03000 414141

Out of hours and emergencies

Find our out of hours and emergencies contact details and information.

Sheppey Gateway

The Sheppey Gateway is now open, find out about the great services you can use.

Customer Charter

We are committed to providing the best customer service in line with our core values.

Freedom of Information Requests

Submit an FOI request and view questions already asked.

Ask the Leader a Question

Ask the leader a question about the general business of the Council.
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