Skip to content
Contact Us   |  Councillors / Meetings   |  Compliments and complaints   |  Voting / Elections   |  About Us   |  Finance / Performance
Contact Customer Services

Contact Us

Our offices and opening times

Most of the information you will require can be found on this website and many services can be reported via our Do-it-online service. Alternatively visit our three offices for advice and information.

Housing benefit and council tax support appointments

Please note that all housing benefit and council tax support advice is by appointment only from 1 June 2015.

Appointments can be booked and cancelled online. You will be seen at the time of your appointment.

Sittingbourne

Swale House East Street, Sittingbourne, Kent ME10 3HT

View directions on how to get to us.

Please note the last appointment is 15 minutes before closing.

Sheppey Gateway

High Street, Sheerness, Kent ME12 1NL

View directions on how to get to the Sheppey Gateway

Please note the last appointment is 15 minutes before closing.

Faversham

Benefit Office, 41 Stone Street, Faversham, Kent ME13 8PH

Please note the last appointment is 20 minutes before closing.

Customer Services, Alexander Centre, Preston Street, Faversham, Kent ME13 8NY

View directions on how to get to these offices.

Contact us

Can I find out how to vote?

Out of hours and emergencies

Find our out of hours and emergencies contact details and information.

Sheppey Gateway

The Sheppey Gateway is now open, find out about the great services you can use.

Customer Charter

We are committed to providing the best customer service in line with our core values.

Freedom of Information Requests

Submit an FOI request and view questions already asked.

Ask the Leader a Question

Ask the leader a question about the general business of the Council.
Feedback form:
Was this information helpful?
Thanks for letting us know your views!
This feedback will be used to improve our online service. We cannot respond to specific requests.
Yes
It's good but
No  
How can we make this section better?
A to Z of Services :
A  B  C  D  E  F  G  H  I  J  K  L  M  N  O  P  Q  R  S  T  U  V  W  X  Y  Z