Contact Planning Services
Contacting the Planning Department
If you are having any planning issues please contact Planning Services.
Duty Planning Officers
In order to improve the effectiveness and efficiency of the planning service and to help us to improve customer service levels in general, a duty planning officer system operates at Swale House.
The officer can provide general information to customers and agents rather than detailed planning advice. Officers therefore are encouraged to spend a maximum of 15 minutes with each person. Should customers need more detailed advice, we recommend that you use our pre - application planning advice service.
The Duty Officer can:-
- Give advice on procedures and processes
- Answer general questions
- Comment on development potential
- Give general advice on who to contact and how best to seek pre-application advice. If a member of the public requires advice before submitting a planning application then they will need to write in with the relevant information so that a planning officer can research the site/history and provide a properly considered opinion.
The Duty officer is available:
- Available 8.45 to 5.00pm Monday to Thursday and 8.45 am to 4.30 pm on Friday.
- Contact our Planning Services Team
