Do It Online   |  Planning   |  Council Tax   |  Bins and Recycling   |  Parking and Roads   |  Housing   |  Tourism

Home  Residents  Housing  Choice Based Lettings

Contact the Housing Options Team

Choice Based Lettings

Bidding

Choice-Based Lettings (CBL) allows applicants, and existing social housing tenants looking to move, to apply for available properties.

To apply for properties you will need to have a current Housing Register application. To apply to join the register please contact the Housing Options team on 01795 417622 to make an appointment.

Once you are a registered applicant you can see the full range of available homes and can bid (express an interest) for any home you are matched to (e.g. a single person would not be eligible for a three-bedroom house).

You can bid in 5 ways:

• Online at Swale My Place,
• Through your digital TV by pressing the interactive button,
• By phone,
• By text message, or
• By post, using the coupons which will be sent out to you.

For full instructions on how to bid on a property, please see the Swale My Place Scheme guide.

You can bid for up to 3 properties in any one fortnightly cycle, bidding will start at 8am on the Friday and finish the following Wednesday at 1pm.

Available social housing

All available social housing will be advertised fortnightly through a leaflet called Kent Homechoice. You can pick up a copy from:

Faversham	Sheerness	Sittingbourne
AmicusHorizon Ltd - Faversham 41 Stone Street, Faversham, Kent ME13 8PH. Mon 8.00am - 6.00pm. Tue, Thur and Fri 8.30am - 5.00pm, Wed 8.30am - 4.00pm except the first Wed of the month which is 8.30am - 3.30pm. Call: 0800 1216060	AmicusHorizon Ltd - Sheerness 1 Bank House, Broadway, Sheerness, Kent ME12 1TW. Mon 8.00am - 6.00pm. Tue, Thur and Fri 8.30am - 5.00pm. Wed 8.30 am - 4.00pm except the first Wed of the month which is 8.30am - 3.30pm. Call: 0800 1216060	AmicusHorizon Ltd - Sittingbourne 5 Roman Square, Sittingbourne, Kent ME10 4BJ. Mon 8.00am - 6.00pm, Tue, Thur and Fri 8.30am - 5.00pm, Wed 8.30am - 4.00pm except the first Wed of the month which is 8.30am - 3.30pm. Call: 0800 1216060
Citizens Advice Bureau - Faversham 43 Stone Street, Faversham, Kent ME13 8PH. Drop-in Session: Mon, Tue, Wed and Fri - 10am - 2:30pm. Call: 0844 499 4125	Citizens Advice Bureau - Sheerness Hope Street Centre, Hope Street, Sheerness, ME12 1QH. Drop-in Session: Mon, Tue and Wed - 10am - 2pm. Call: 0844 499 4124	Citizens Advice Bureau - Sittingbourne 17 Station Street, Sittingbourne, Kent ME10 3DU. Drop-in Session: Mon, Wed and Fri - 10am - 2pm. Call: 0844 499 4124
Swale Borough Council - Faversham Alexander Centre, Preston Street, Faversham, Kent ME13 8NY. Mon to Thur 9:00am - 5:00pm Fri 9:00am - 4:30pm. Contact: Housing Options Fav	Swale Borough Council - Sheerness Sheppey Gateway 38-42 High Street Sheerness ME121NL Monday - 9.00am to 5.00pm Tuesday - 9.00am to 5.00pm Wednesday - 9.00am to 6.00pm Thursday - 9.00am to 5.00pm Friday - 9.00am to 5.00pm Contact: Housing Options Sheer	Swale Borough Council - Sittingbourne Swale House, East Street, Sittingbourne, Kent, ME10 3HT. Mon to Thur 9:00am - 5:00pm Fri 9:00am - 4:30pm. Contact: Housing Options Sitt

If a property is advertised, and is suitable, you must place a bid on that property before we can consider you for it.

Once all the bids have been received the property will be offered to the person who is in the highest band (highest priority) and has been waiting the longest.

If your bid is successful we will contact you either by phone or letter to arrange for you to visit the property as soon as possible.

If your bid is unsuccessful it is likely that the successful bid was from an applicant who was in either a higher band or in the same band as yourself but has been waiting longer for housing.

Please note

• That we will not contact you if your bid is unsuccessful
• That you can only bid for the size of property that you need
• Unfortunately it is impossible for us to predict how many properties are going to become available
• You can refuse an offered property without any penalty to yourself. (You are therefore managing your own length of time on the Housing Register)
• It is important that you keep us informed of any changes to your circumstances as this can affect your position on the register. This can include people moving in or out of your household, changes to medication and/or symptoms which you feel is affected by your current housing or if you receive support from other agencies such as Social Services
• If you move you will need to complete another application form

If you have rent outstanding and are a current, or previous, housing association tenant you will not normally be offered accommodation. If you want to move it is important that you are up to date with the rent.

Feedback form:

Was this information helpful?

Thanks for letting us know your views!

This feedback will be used to improve our online service. We cannot respond to specific requests.

Yes
It's good but Please select a reasonthere is a spelling mistake  it is incorrectit needs updatingit is hard to understandthere are broken linksother
No  Please select a reasonit did not answer my questionit was not detailed enoughit is hard to understandit is incorrectit needs updatingI am not sure what I need to do nextother

How can we make this section better?